{"id":642,"date":"2026-05-09T16:03:34","date_gmt":"2026-05-09T14:03:34","guid":{"rendered":"https:\/\/xaviers.photo\/faq\/"},"modified":"2026-08-05T18:03:44","modified_gmt":"2026-08-05T16:03:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/preprod.xaviers.photo\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p class=\"has-copper-color has-text-color wp-block-paragraph\"><\/p><p class=\"eyebrow has-copper-color has-text-color\" style=\"text-transform:uppercase;letter-spacing:.32em;font-size:.7rem;font-weight:500\">Frequently asked questions<\/p><p><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Common questions<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Every answer to the questions collectors ask before a first purchase. For any specific question, do not hesitate to <a href=\"https:\/\/preprod.xaviers.photo\/en\/contact\/\">contact us directly<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\">\n\n\n\n<h2 class=\"wp-block-heading\">On limited editions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What does \u201climited edition\u201d mean?<\/strong><br>Each photograph is issued in a strictly limited number \u2014 thirty exemplars at most, artist\u2019s proofs included \u2014, numbered and signed. The first three numbers (1 to 3) are reserved for the artist\u2019s proofs. Once the edition is closed, the file is sealed: no further print will ever be made, in any other form or in any other format. It is this limit, set by article 98 A of annex III of the French General Tax Code, that gives the print its status of original work of art.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What is an artist\u2019s proof (AP)?<\/strong><br>An artist\u2019s proof is a print traditionally reserved for the artist, for his archives and exhibitions. Here, the artist\u2019s proofs bear numbers 1 to 3 of the edition and are included within the limit of thirty exemplars. They are not offered for open sale: their acquisition takes place at the artist\u2019s invitation, at a price agreed privately. They are strictly identical to the other prints in quality.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">On prices<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How are prices calculated?<\/strong><br>The price of each print is built on the real cost of making \u2014 printing, mounting, studio finishing and, where applicable, framing \u2014 and is calculated from the exact dimensions you choose, to the centimetre, together with the printing technique and framing option selected. It is displayed in real time on the work\u2019s page as you configure it. The price also progresses with the rarity of the edition: prints 4 to 10 at the base price, 11 to 20 plus 25%, 21 to 30 plus 50% \u2014 an increase applied to the artistic part of the print, excluding the framing supplement. Artist\u2019s proofs (numbers 1 to 3) are sold at a price agreed privately, at the artist\u2019s invitation. All prices are inclusive of tax, including the 5.5% VAT applicable to works of art. The price displayed on the page at the time of ordering is the one that applies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">On printing techniques<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Which printing techniques do you offer?<\/strong><br>Two techniques, both executed under the supervision of a master printer at the <strong>PICTO Paris atelier<\/strong>, a reference fine-art photography laboratory since 1950: paper prints \u2014 Hahnem\u00fchle Photo Rag Baryta (twelve-colour pigment printing) for colour, Lambda silver halide print on Ilford satin RC 190 gsm paper for black and white \u2014 or pigment print face-mounted under anti-reflective museum-grade plexiglass + Dibond. Full details on the<a href=\"https:\/\/preprod.xaviers.photo\/en\/editions\/\">Prints &amp; Editions page<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How long do prints last?<\/strong><br>Pigment baryta or Lambda silver halide print: 100 years and more. Pigment under plexiglass: 75 years and more. These durations hold under normal conservation conditions (away from direct light, in a temperate environment).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is the print delivered framed?<\/strong><br>Yes, provided you selected it: if framing is part of your order, the print is delivered framed, ready to hang. If no framing is selected, the baryta print is delivered unframed, ready to receive the framing of your choice. The pigment print under plexiglass is always delivered ready to hang with its invisible hanging system (optional recessed aluminium frame for a floating effect).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I request a custom format?<\/strong><br>Yes, by nature: each photograph is configured  <strong>to the exact dimensions of your choice<\/strong>, to the centimetre, directly on the work\u2019s page, in keeping with its original proportions and up to the maximum dimensions of the chosen technique \u2014 the price is displayed immediately according to the dimension and technique selected. The largest dimensions belong to the \u00ab Tirage d&#8217;Exception \u00bb, the very large format of the range. For a need beyond this range (another medium, a specific hanging project),<a href=\"https:\/\/preprod.xaviers.photo\/en\/contact\/\">contact us directly<\/a> for a tailored quotation. The numbering remains within the edition limited to a maximum of 30 exemplars, artist\u2019s proofs, formats and techniques combined.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">On ordering and delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is my banking data stored?<\/strong><br>No. No banking data is stored on this site. Payment is processed exclusively by Stripe, a secure platform certified PCI-DSS Level 1: you enter your payment details at the time of purchase, and they are neither stored on nor accessible to xaviers.photo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How long until I receive my work?<\/strong><br>On average, 15 to 30 working days within metropolitan France and 20 to 45 working days internationally. This includes production at the atelier (10 to 20 days on average) and delivery by a specialised carrier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is shipping insured?<\/strong><br>Yes. All shipments are insured ad valorem (up to the declared value) by the specialised carrier best suited to the dimensions of the acquired work and the delivery address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I track my order?<\/strong><br>Yes. A tracking number is provided to you upon dispatch. The photographer personally ensures the proper dispatch and delivery of the work, staying in regular contact with you until receipt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I cancel my order?<\/strong><br>Pursuant to article L. 221-28 of the French Consumer Code, the right of withdrawal does not apply to works produced to order (numbered and signed limited editions). Any validated order is firm.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">On authenticity<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How is the authenticity of my print guaranteed?<\/strong><br>Each print is accompanied by its certificate of authenticity, numbered identically to the work, dated and signed by the artist\u2019s hand. Upon confirmation of your order, a provisional certificate of authenticity is issued to you in digital form. Upon receipt of the work, once the delivery note has been signed, it becomes final: it is provided to you in printed and digital form, activated by a unique authentication QR code. A back label sealed to the back of the work carries this same QR code: it physically links the print to its certificate and allows its authenticity to be verified at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is the certificate of authenticity important?<\/strong><br>Essential. It attests to the authenticity, the number and the nature of the work. It is an integral part of the print and conditions its value on the secondary market (resale, succession, appraisal).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What if I lose my certificate?<\/strong><br>Contact us by email at contact@xaviers.photo. Upon presentation of your original proof of purchase, we will issue a duplicate of the certificate, marked \u201cDUPLICATA\u201d and dated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">On conservation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How should I conserve my print?<\/strong><br>Avoid direct sunlight and UV exposure. Maintain a stable temperature between 18 and 22 \u00b0C, and relative humidity of 45 to 55%. Avoid walls adjacent to heat sources (radiators, fireplaces).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">On taxation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Are the works subject to VAT?<\/strong><br>Yes, at the reduced rate of <strong>5.5%<\/strong> applicable to original works of art (article 278-0 bis of the French General Tax Code). This rate is included in the displayed prices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I buy a work as a business?<\/strong><br>Yes. After placing your order, send your intra-Community VAT number by email to contact@xaviers.photo: it will appear on your invoice. For businesses outside the EU, contact us before ordering: the work may be delivered free of tax (export regulations).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the tax advantage for companies based in France?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 238 bis AB of the French General Tax Code<\/strong> allows companies subject to <strong>corporation tax (IS)<\/strong> or to <strong>industrial and commercial profits (BIC) under the actual-profit regime<\/strong> to deduct from their taxable income the acquisition price of original works by living artists \u2014 which photographic prints in editions limited to thirty exemplars are precisely part of.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The mechanism \u2014 how does it work?<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>The deduction is <strong>spread over 5 years<\/strong>, at 1\/5 of the purchase price excluding VAT per financial year, starting from the year of acquisition<\/li><li>The annual ceiling is <strong>0.5% of turnover excluding VAT<\/strong> of the company (a ceiling shared with other patronage expenses)<\/li><li>The work must be <strong>displayed in a place accessible<\/strong> to employees, clients or the public during the 5 years of deduction (reception hall, offices, reception or sales area\u2026).<\/li><\/ul><p class=\"wp-block-paragraph\">Speak to your accountant.<\/p>\n\n\n<p class=\"wp-block-paragraph\">For any further question, email us at <a href=\"mailto:contact@xaviers.photo\">contact@xaviers.photo<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Common questions Every answer to the questions collectors ask before a first purchase. For any specific question, do not hesitate to contact us directly. On limited editions What does \u201climited edition\u201d mean?Each photograph is issued in a strictly limited number \u2014 thirty exemplars at most, artist\u2019s proofs included \u2014, numbered and signed. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-642","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/pages\/642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/comments?post=642"}],"version-history":[{"count":7,"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/pages\/642\/revisions"}],"predecessor-version":[{"id":721,"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/pages\/642\/revisions\/721"}],"wp:attachment":[{"href":"https:\/\/preprod.xaviers.photo\/en\/wp-json\/wp\/v2\/media?parent=642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}